LanSchool Air experienced a critical incident on April 15, 2021 affecting Login and Authentication, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Login and Authentication
Update timeline
- investigating Apr 15, 2021, 08:51 PM UTC
We are investigating an issue preventing users from logging in to LanSchool Air. Thank you for your patience as we work to resolve this issue as soon as possible.
- monitoring Apr 15, 2021, 09:24 PM UTC
LanSchool Air services have been recovered and users should be able to login. We will continue to monitor for further issues. We apologize for the disruption that this has caused.
- resolved Apr 15, 2021, 10:14 PM UTC
This incident has been resolved. If you see additional issues or need any assistance, please contact support through our Help Center at helpdesk.lanschoolair.com