LanSchool Air incident

LSA Prod - Major Service Disruption

Major Resolved View vendor source →

LanSchool Air experienced a major incident on May 8, 2021 affecting General Website (lanschool.com) and Socket Server Availability and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2021, 02:44 AM UTC
Resolved
May 08, 2021, 05:58 AM UTC
Duration
3h 13m
Detected by Pingoru
May 08, 2021, 02:44 AM UTC

Affected components

General Website (lanschool.com)Socket Server AvailabilityLogin and AuthenticationApi Availability

Update timeline

  1. identified May 08, 2021, 02:44 AM UTC

    LanSchool Air is unavailable for customers in North and South America. We are working to restore service as quickly as possible. We apologize for the inconvenience this has caused

  2. monitoring May 08, 2021, 03:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 08, 2021, 04:11 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 08, 2021, 05:58 AM UTC

    This incident has been resolved.