LanSchool Air incident

LanSchool Air Outage in Americas Region

Major Resolved View vendor source →

LanSchool Air experienced a major incident on March 12, 2024 affecting Socket Server Availability and Login and Authentication and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 02:26 PM UTC
Resolved
Mar 12, 2024, 03:36 PM UTC
Duration
1h 10m
Detected by Pingoru
Mar 12, 2024, 02:26 PM UTC

Affected components

Socket Server AvailabilityLogin and AuthenticationApi AvailabilityLanSchool Classic Licensing Service

Update timeline

  1. investigating Mar 12, 2024, 02:26 PM UTC

    Our engineers have identified an issue with the performance of LanSchool Air services in the Americas Region. Some customers may be unable to login or access their classes. We will update you soon.

  2. investigating Mar 12, 2024, 03:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 12, 2024, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 12, 2024, 03:36 PM UTC

    This incident has been resolved.