LanSchool Air experienced a major incident on May 6, 2021 affecting General Website (lanschool.com) and Socket Server Availability and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
General Website (lanschool.com)Socket Server AvailabilityLogin and AuthenticationApi Availability
Update timeline
- identified May 06, 2021, 05:24 AM UTC
LanSchool Air is unavailable for customers in North and South America. We are working to restore service as quickly as possible. We apologize for the inconvenience this has caused.
- monitoring May 06, 2021, 06:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2021, 06:05 AM UTC
This incident has been resolved.