LanSchool Air incident

LanSchool Air - Americas Region - Service Unavailable

Critical Resolved View vendor source →

LanSchool Air experienced a critical incident on March 1, 2023 affecting Socket Server Availability and Login and Authentication and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2023, 07:10 PM UTC
Resolved
Mar 01, 2023, 08:01 PM UTC
Duration
50m
Detected by Pingoru
Mar 01, 2023, 07:10 PM UTC

Affected components

Socket Server AvailabilityLogin and AuthenticationApi Availability

Update timeline

  1. investigating Mar 01, 2023, 07:10 PM UTC

    Our engineers have identified an issue with the performance of LanSchool Air services in the Americas Region. Some customers may be unable to login or access their classes. We will update you soon.

  2. investigating Mar 01, 2023, 08:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 01, 2023, 08:01 PM UTC

    LanSchool Air services have been restored and we will continue to monitor the situation. Thank you for your patience and we apologize for the inconvenience.