Landingi incident

Issue with sending emails

Major Resolved View vendor source →

Landingi experienced a major incident on November 5, 2021 affecting Background Jobs, lasting 12h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2021, 08:06 AM UTC
Resolved
Nov 05, 2021, 08:38 PM UTC
Duration
12h 32m
Detected by Pingoru
Nov 05, 2021, 08:06 AM UTC

Affected components

Background Jobs

Update timeline

  1. identified Nov 05, 2021, 08:06 AM UTC

    The emails that are being sent from the application (autoresponder, lead export, email integration, etc.) may arrive with delay. We are already working on it.

  2. identified Nov 05, 2021, 11:48 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 05, 2021, 05:08 PM UTC

    We have implemented the solution: new lead notifications, autoresponders, and lead exports are working in real-time. We are still looking for a solution with the ones scheduled previously to be sent by the former mailing tool.

  4. resolved Nov 05, 2021, 08:38 PM UTC

    This incident has been resolved.