Landbot incident

Outage affecting our Services

Major Resolved View vendor source →

Landbot experienced a major incident on February 16, 2021 affecting Builder and landbots and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2021, 03:38 PM UTC
Resolved
Feb 16, 2021, 05:18 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 16, 2021, 03:38 PM UTC

Affected components

BuilderlandbotsWhatsApp botsChatsMessenger bots

Update timeline

  1. investigating Feb 16, 2021, 03:38 PM UTC

    We are experiencing an outage affecting our Services. We are currently investigating the issue.

  2. investigating Feb 16, 2021, 03:40 PM UTC

    We are continuing to investigate this issue. Only the Platform is affected, the bots are operational.

  3. identified Feb 16, 2021, 04:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 16, 2021, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 16, 2021, 05:18 PM UTC

    This incident has been resolved.