Landbot incident

Metrics and Logs issue - August 2nd (10h40) to August 3rd (13h30)

Notice Resolved View vendor source →

Landbot experienced a notice incident on August 3, 2021, lasting 21s. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2021, 02:58 PM UTC
Resolved
Aug 03, 2021, 02:59 PM UTC
Duration
21s
Detected by Pingoru
Aug 03, 2021, 02:58 PM UTC

Update timeline

  1. investigating Aug 03, 2021, 02:58 PM UTC

    During the performance of a server migration, there was an issue that erased the metrics and logs from August 2nd 10:40 to August 3rd 13:30 (CEST). Only the metrics and integration logs were affected, NOT any customer data. That means, all the data collected by the bots will still be available. We apologize for any inconvenience.

  2. resolved Aug 03, 2021, 02:59 PM UTC

    This incident has been resolved.