Landbot incident

Technical issues affecting the performance of bots

Notice Resolved View vendor source →

Landbot experienced a notice incident on August 12, 2021 affecting landbots and WhatsApp bots and 1 more component, lasting 15h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2021, 04:20 PM UTC
Resolved
Aug 13, 2021, 07:35 AM UTC
Duration
15h 15m
Detected by Pingoru
Aug 12, 2021, 04:20 PM UTC

Affected components

landbotsWhatsApp botsMessenger bots

Update timeline

  1. identified Aug 12, 2021, 04:20 PM UTC

    We are facing technical issues with our bots due to an operation in our database that is taking longer than expected to be completed. If there are recent changes in new bots, it may take around 50 minutes to be displayed. New bots may not be started until that period is completed. Our team is working to minimize the effects with maximum priority. We apologise for the inconvenience and thank you for your comprehension.

  2. resolved Aug 13, 2021, 07:35 AM UTC

    This incident has been resolved.