Landbot incident

Technical issues affecting the performance of bots

Major Resolved View vendor source →

Landbot experienced a major incident on November 4, 2021 affecting Builder and landbots and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2021, 12:44 PM UTC
Resolved
Nov 04, 2021, 12:52 PM UTC
Duration
7m
Detected by Pingoru
Nov 04, 2021, 12:44 PM UTC

Affected components

BuilderlandbotsWhatsApp botsMessenger bots

Update timeline

  1. investigating Nov 04, 2021, 12:44 PM UTC

    We are facing technical issues, affecting the performance of our bots and builder. Our team is working to minimise the effects with maximum priority.

  2. identified Nov 04, 2021, 12:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2021, 12:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2021, 12:52 PM UTC

    This incident has been resolved.