Landbot experienced a notice incident on June 14, 2022 affecting landbots and WhatsApp bots and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 14, 2022, 08:59 AM UTC
We are currently facing an issue storing data in variables from some bots. The issue happens across all channels, and even though the bots are active, they are not storing any data inside the variables. Our team has already tracked the issue and is working on a solution to be deployed asap. We apologize for the inconvenience and thank you for your understanding.
- identified Jun 14, 2022, 09:04 AM UTC
While we work on a fix, all Web bots (landbots) are currently disabled. We apologize once again for the inconvenience.
- resolved Jun 14, 2022, 09:30 AM UTC
The incident has been resolved, all bots should be fully operational again.