Landbot incident
Degraded performance in WhatsApp bots (360 Dialog)
Landbot experienced a major incident on August 4, 2022 affecting WhatsApp services, lasting 15h 51m. The incident has been resolved; the full update timeline is below.
Affected components
WhatsApp services
Update timeline
- identified Aug 04, 2022, 03:18 PM UTC
Our official WhatsApp provider (360 Dialog) is experiencing degraded performance in their messaging services, which is also impacting our Whatsapp bots. Please refer to https://status.360dialog.com/ for updates on the issue's status. We apologize for the inconvenience and thank you for your patience.
- monitoring Aug 04, 2022, 03:56 PM UTC
360dialog has already fixed the issue and is monitoring the situation: https://status.360dialog.com/
- resolved Aug 05, 2022, 07:10 AM UTC
This incident has been resolved.