Landbot incident

Incident affecting WhatsApp integration

Critical Resolved View vendor source →

Landbot experienced a critical incident on April 17, 2024 affecting WhatsApp bots and WhatsApp services, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 03:27 PM UTC
Resolved
Apr 17, 2024, 04:49 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 17, 2024, 03:27 PM UTC

Affected components

WhatsApp botsWhatsApp services

Update timeline

  1. investigating Apr 17, 2024, 03:27 PM UTC

    We are currently experiencing an incident affecting WhatsApp integration, and WhatsApp bots are unresponsive at this moment. Our technical team is actively investigating the root cause of the issue, and we will provide updates as soon as more information becomes available. Thank you for your understanding.

  2. identified Apr 17, 2024, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2024, 04:28 PM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Apr 17, 2024, 04:49 PM UTC

    This incident has been resolved. Thank you for your patience and understanding during this time.