Landbot incident

Technical incident affecting our app

Minor Resolved View vendor source →

Landbot experienced a minor incident on September 10, 2024 affecting Builder and Chats, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 12:39 PM UTC
Resolved
Sep 10, 2024, 01:04 PM UTC
Duration
24m
Detected by Pingoru
Sep 10, 2024, 12:39 PM UTC

Affected components

BuilderChats

Update timeline

  1. investigating Sep 10, 2024, 12:39 PM UTC

    We are currently experiencing issues with our app where users may notice slow loading times or occasional failures to load. Our team is actively investigating the cause of this problem.

  2. investigating Sep 10, 2024, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 10, 2024, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 10, 2024, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 10, 2024, 01:04 PM UTC

    This incident has been resolved.