Landbot incident

Incident affecting App and Chatbots

Major Resolved View vendor source →

Landbot experienced a major incident on March 17, 2025 affecting Builder and landbots and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 07:38 AM UTC
Resolved
Mar 17, 2025, 08:23 AM UTC
Duration
44m
Detected by Pingoru
Mar 17, 2025, 07:38 AM UTC

Affected components

BuilderlandbotsEmail notificationsWebhooksWhatsApp botsChatsWhatsApp servicesZapierMessenger botsGoogle Sheets

Update timeline

  1. investigating Mar 17, 2025, 07:38 AM UTC

    We are currently experiencing an issue causing downtime for our App and Chatbot services. Our team is actively working to identify the root cause and restore normal functionality as soon as possible.

  2. investigating Mar 17, 2025, 07:40 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 17, 2025, 07:42 AM UTC

    The issue has been identified and a fix is being implemented

  4. monitoring Mar 17, 2025, 08:04 AM UTC

    A fix has been implemented and we are monitoring results.

  5. resolved Mar 17, 2025, 08:23 AM UTC

    This incident has been resolved. Thank you for your patience while we were working on this.