Landax incident

Problems with login

Critical Resolved View vendor source →

Landax experienced a critical incident on January 24, 2024 affecting Web Application, lasting 6d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 08:12 AM UTC
Resolved
Jan 30, 2024, 09:36 AM UTC
Duration
6d 1h
Detected by Pingoru
Jan 24, 2024, 08:12 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 24, 2024, 08:24 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 24, 2024, 08:30 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 24, 2024, 08:50 AM UTC

    The issue has been identified and a fix is being implemented. All open sessions has been closed, and users will have to login again.

  4. monitoring Jan 24, 2024, 08:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 30, 2024, 09:36 AM UTC

    This incident has been resolved.