Landax incident

Problems with the database server affecting some of the customers and the customer portal. We are working on a solution

Major Resolved View vendor source →

Landax experienced a major incident on August 27, 2024 affecting Web Application, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 07:53 AM UTC
Resolved
Aug 27, 2024, 08:00 AM UTC
Duration
6m
Detected by Pingoru
Aug 27, 2024, 07:53 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 27, 2024, 07:53 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 27, 2024, 07:53 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 27, 2024, 07:59 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 27, 2024, 07:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 27, 2024, 08:00 AM UTC

    This incident has been resolved.