Launch failures in us-east-1

Update timeline

1. investigating Jan 25, 2026, 08:35 PM UTC

   Status: Investigating Severity Level: Medium We’re currently investigating a potential issue with our launches in our On-Demand Cloud. Users may experience VM's failing to launch. We have disabled launches in this region to mitigate impact. Our engineers are actively working to identify the root cause of the issue. In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • https://support.lambdalabs.com/hc/en-us/requests/new To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button. Thank you for your patience and understanding during this time. Affected components Virtual Machines (Degraded performance)

2. monitoring Jan 25, 2026, 09:15 PM UTC

   Status: Monitoring Severity Level: Medium We’ve identified the affected hosts and removed them from the active pool. Launches in the us-east-1 region have been re-enabled. We are continuing to monitor the situation to ensure stability. In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • https://support.lambdalabs.com/hc/en-us/requests/new To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button. Thank you for your patience and understanding during this time. Affected components Virtual Machines (Degraded performance)

3. investigating Jan 26, 2026, 12:10 AM UTC

   Status: Investigating Severity Level: Medium We’re currently investigating a potential issue with VM launches in our On-Demand Cloud. Users may experience VM's failing to launch. Our engineers are actively working to identify the root cause of the issue. In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • https://support.lambdalabs.com/hc/en-us/requests/new To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button. Thank you for your patience and understanding during this time. Affected components Virtual Machines (Degraded performance)

4. monitoring Jan 27, 2026, 09:57 PM UTC

   Status: Monitoring Severity Level: Medium We’re currently monitoring a potential solution with VM launches in our On-Demand Cloud in the us-east-1 region. Users should see instances launch normally. If you experience issues with your instance launching in this region, please let us know. In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • https://support.lambdalabs.com/hc/en-us/requests/new To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button. Thank you for your patience and understanding during this time. Affected components Virtual Machines (Degraded performance)

5. resolved Jan 28, 2026, 04:44 PM UTC

   Status: Resolved Severity Level: Low The incident has been resolved. VM launches are now working as expected in the us-east-1 region. Affected components Virtual Machines (Operational)

6. investigating Feb 11, 2026, 07:44 AM UTC

   Status: Investigating Severity Level: Medium We’re currently investigating a potential issue with VM launches in our On-Demand Cloud services. Users may experience instances failing to start. Our engineers are actively working to identify the root cause of the issue. In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • https://support.lambdalabs.com/hc/en-us/requests/new To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button. Thank you for your patience and understanding during this time. Affected components Virtual Machines (Operational)

7. resolved Feb 12, 2026, 10:08 AM UTC

   Status: Resolved Severity Level: Low The incident has been resolved. VM launches are now working as expected in the us-east-1 region. Thank you for your patience and understanding during this time. Affected components Virtual Machines (Operational)