Lacework incident

Agent Pipeline Delay due to Snowflake txn errors

Major Resolved

Lacework experienced a major incident on September 6, 2024, lasting 3d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 03:35 PM UTC
Resolved
Sep 09, 2024, 11:19 PM UTC
Duration
3d 7h
Detected by Pingoru
Sep 06, 2024, 03:35 PM UTC

Update timeline

  1. monitoring Sep 06, 2024, 03:39 PM UTC

    Issue started since around 11 PM Pacific Sep 5 Degraded performance of vendor service in loading of data causing delays in monitoring and alerting

  2. monitoring Sep 09, 2024, 11:18 PM UTC

    As of 09/09 11AM PST, all batch pipelines have recovered.