Lacework incident

Vulnerability Platform scan delays

Major Resolved

Lacework experienced a major incident on March 28, 2024, lasting 26d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2024, 11:58 AM UTC
Resolved
Apr 24, 2024, 08:35 AM UTC
Duration
26d 20h
Detected by Pingoru
Mar 28, 2024, 11:58 AM UTC

Update timeline

  1. monitoring Mar 28, 2024, 11:59 AM UTC

    We are experiencing delays with Vulnerability platform scans which will impact requests from the API/ CLI. Scans may take up to 1 hour to complete.

  2. monitoring Mar 28, 2024, 04:57 PM UTC

    Issue has been identified and steps were taken to mitigate the delay. Some delays may still be experienced while the backlog queue is processed and catches up.