Lacework incident

Agent and Cloud Logging processing delays

Critical Resolved

Lacework experienced a critical incident on March 28, 2024, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2024, 09:25 AM UTC
Resolved
Mar 28, 2024, 04:55 PM UTC
Duration
7h 30m
Detected by Pingoru
Mar 28, 2024, 09:25 AM UTC

Update timeline

  1. monitoring Mar 28, 2024, 09:26 AM UTC

    We are aware of an ongoing issue which is impacting our Agent and Cloud Logging processing pipelines resulting in delays. This is only impacting US shard customer.

  2. monitoring Mar 28, 2024, 12:01 PM UTC

    We have identified the issue and steps have been put in place to address this. The delays are reducing and we are continueing to monitor this.