Lacework incident

Agent and CloudTrail data processing delays

Major Resolved

Lacework experienced a major incident on February 29, 2024, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 03:02 PM UTC
Resolved
Mar 02, 2024, 05:57 AM UTC
Duration
1d 14h
Detected by Pingoru
Feb 29, 2024, 03:02 PM UTC

Update timeline

  1. monitoring Feb 29, 2024, 03:11 PM UTC

    We are currently aware of an issue causing processing delays for Agent and CloudTrail data for some customers.

  2. monitoring Mar 01, 2024, 04:49 PM UTC

    We are still experiencing Agent processing delays for some customers. CloudTrail processing delays have been resolved.

  3. monitoring Mar 02, 2024, 12:24 AM UTC

    We have implemented steps to mitigate processing delays for Agent and CloudTrail data for some customers and services are being monitored while recovering.