Labrador CMS experienced a major incident on August 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 20, 2024, 10:17 AM UTC
As one of our physical servers experienced hardware problem and was taken offline, the automatic failover functionality was caught in a bad state and needed to be restarted manually. This led to some of our customers experiencing intermittent failures in the CMS and being unable to log in and publish articles. The affected physical server has now been repaired and the failover component is being further improved to prevent a similar incident in the future.