Labflow incident

Reports and File Uploads (failing)

Major Resolved View vendor source →

Labflow experienced a major incident on August 30, 2023 affecting Filestack API, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 01:29 AM UTC
Resolved
Aug 30, 2023, 02:30 AM UTC
Duration
1h
Detected by Pingoru
Aug 30, 2023, 01:29 AM UTC

Affected components

Filestack API

Update timeline

  1. identified Aug 30, 2023, 01:29 AM UTC

    Labflow's file upload service (Filestack) is responding with errors during the upload process. We are working with the vendor to resolve this issue as quickly as possible

  2. identified Aug 30, 2023, 01:30 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 30, 2023, 01:32 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 30, 2023, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 30, 2023, 05:46 AM UTC

    This incident has been resolved.