Labflow incident

Labflow outage - all users

Critical Resolved View vendor source →

Labflow experienced a critical incident on February 3, 2025 affecting Labflow App, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 08:09 PM UTC
Resolved
Feb 03, 2025, 08:41 PM UTC
Duration
32m
Detected by Pingoru
Feb 03, 2025, 08:09 PM UTC

Affected components

Labflow App

Update timeline

  1. investigating Feb 03, 2025, 08:09 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 03, 2025, 08:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 03, 2025, 08:33 PM UTC

    Labflow's main database service had incurred a critical error. The system switched over to its fail-over and came back online. We are continuing to monitor.

  4. resolved Feb 03, 2025, 08:41 PM UTC

    This incident has been resolved.