Label Insight experienced a major incident on October 29, 2018 affecting Label Insight Platform, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Label Insight Platform
Update timeline
- identified Oct 29, 2018, 09:03 PM UTC
We're experiencing an elevated level of login errors to the Label Insight app portal. Please navigate to https://app.labelinsight.com/onboard to login if you experience the issue. We are currently deploying a fix for the issue.
- resolved Oct 29, 2018, 09:20 PM UTC
Full login functionality has been restored.