Label Insight incident

Products are not appearing in the Publish platform

Critical Resolved View vendor source →

Label Insight experienced a critical incident on July 15, 2019 affecting Label Insight Platform, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2019, 04:00 PM UTC
Resolved
Jul 15, 2019, 04:06 PM UTC
Duration
5m
Detected by Pingoru
Jul 15, 2019, 04:00 PM UTC

Affected components

Label Insight Platform

Update timeline

  1. investigating Jul 15, 2019, 04:00 PM UTC

    We are currently investigating an issue where products are not appearing in the Publish platform.

  2. resolved Jul 15, 2019, 04:06 PM UTC

    The issue has now been resolved. Products are now appearing in the Publish platform again.