Label Insight incident

Elevated Publisher Platform Errors

Notice Resolved View vendor source →

Label Insight experienced a notice incident on October 17, 2018 affecting Label Insight Platform, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2018, 09:16 PM UTC
Resolved
Oct 17, 2018, 09:53 PM UTC
Duration
37m
Detected by Pingoru
Oct 17, 2018, 09:16 PM UTC

Affected components

Label Insight Platform

Update timeline

  1. investigating Oct 17, 2018, 09:16 PM UTC

    We're experiencing an elevated level of errors within the Publisher platform due to an outage of our underlying provider. We are currently looking into the issue.

  2. monitoring Oct 17, 2018, 09:32 PM UTC

    The Publisher platform is now operational but remains at an elevated risk for error. We are continuing to monitor for any regression.

  3. resolved Oct 17, 2018, 09:53 PM UTC

    This incident has been resolved.