Kuyomi incident

Major website errors

Critical Resolved View vendor source →

Kuyomi experienced a critical incident on September 6, 2022 affecting Website and Advertisements and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 01:21 AM UTC
Resolved
Sep 06, 2022, 05:35 AM UTC
Duration
4h 13m
Detected by Pingoru
Sep 06, 2022, 01:21 AM UTC

Affected components

WebsiteAdvertisementsAPIProfiles

Update timeline

  1. investigating Sep 06, 2022, 03:25 AM UTC

    Identified as a hardware failure.

  2. identified Sep 06, 2022, 03:25 AM UTC

    Identified as a hardware failure.

  3. monitoring Sep 06, 2022, 03:55 AM UTC

    We believe the issue has been fixed and we will monitor.

  4. monitoring Sep 06, 2022, 04:00 AM UTC

    Assets and avatar page is back up also.

  5. resolved Sep 06, 2022, 05:35 AM UTC

    This issue has been resolved.