Kuyomi incident

Website errors and player drop.

Critical Resolved View vendor source →

Kuyomi experienced a critical incident on September 23, 2022 affecting Website and Advertisements and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 12:33 AM UTC
Resolved
Sep 23, 2022, 01:05 AM UTC
Duration
31m
Detected by Pingoru
Sep 23, 2022, 12:33 AM UTC

Affected components

WebsiteAdvertisementsAPIProfiles

Update timeline

  1. investigating Sep 23, 2022, 12:33 AM UTC

    We are investigating this issue; loading images and joining games may not work.

  2. investigating Sep 23, 2022, 12:41 AM UTC

    Continuing investigation

  3. identified Sep 23, 2022, 12:46 AM UTC

    We have identified this issue and are working on the fix.

  4. monitoring Sep 23, 2022, 01:00 AM UTC

    The website should be back up for all users now, we will monitor for any further issues.

  5. resolved Sep 23, 2022, 01:05 AM UTC

    Normal operations restored. Some parts of the site may have issues still.