Kurrent Cloud experienced a minor incident on April 20, 2021 affecting API and Console, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 20, 2021, 03:48 PM UTC
Currently the creation of new access tokens, and logins to the web console and API are impacted by an upstream authentication provider outage.
- identified Apr 20, 2021, 05:49 PM UTC
We continue to monitor the outage at our upstream authentication provider and we will provide an update as a resolution seems eminent.
- identified Apr 20, 2021, 07:29 PM UTC
We continue to monitor the situation unfolding at our upstream provider. When we have an ETA for resolution we will update you accordingly.
- monitoring Apr 20, 2021, 07:39 PM UTC
Authentication appears to be functional again although with extremely degraded performance. We will update again when the issue appears to be fully resolved.
- monitoring Apr 20, 2021, 08:23 PM UTC
Authentication performance appears to have returned to normal. We are continuing to monitor the issue for any possible regressions.
- resolved Apr 20, 2021, 09:40 PM UTC
This incident has been resolved.