Kurrent Cloud incident
Intermittent authenication errors for console login and API token refresh
Kurrent Cloud experienced a major incident on August 31, 2021 affecting API and Console, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 31, 2021, 07:09 PM UTC
An issue with our authentication provider is causing intermittent errors for Event Store Cloud customers attempting to log into the console. We are monitoring the situation with the provider.
- identified Aug 31, 2021, 07:23 PM UTC
We are continuing to monitor the issue with our provider.
- identified Aug 31, 2021, 08:07 PM UTC
We are continuing to monitor the situation with the authentication provider.
- monitoring Aug 31, 2021, 08:38 PM UTC
Our authentication provider reports they've partially mitigated their issues and things are looking better for the Event Store Cloud console. We will continue to monitor the situation.
- monitoring Aug 31, 2021, 08:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 31, 2021, 09:19 PM UTC
Services have been restored to normal function.