Kurrent Cloud incident

Elevated Errors in Event Store Cloud

Major Resolved View vendor source →

Kurrent Cloud experienced a major incident on December 15, 2021 affecting API and Console, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:47 PM UTC
Resolved
Dec 15, 2021, 04:29 PM UTC
Duration
41m
Detected by Pingoru
Dec 15, 2021, 03:47 PM UTC

Affected components

APIConsole

Update timeline

  1. investigating Dec 15, 2021, 03:47 PM UTC

    We're investigating issues with the Event Store Cloud.

  2. investigating Dec 15, 2021, 04:01 PM UTC

    We are investigating Internet connectivity issues causing intermittent timeouts to the Event Store Cloud console and API.

  3. monitoring Dec 15, 2021, 04:13 PM UTC

    We have identified that this is a result of a larger-scale incident in our cloud provider AWS. They report steps to restore connectivity to the US west regions have been taken. Further updates as they are available.

  4. resolved Dec 15, 2021, 04:29 PM UTC

    Services with our providers have been fully restored.