Kurrent Cloud incident
Connectivity and other issues for EventStore Cloud clusters hosted in GCP's europe-west2 region
Kurrent Cloud experienced a major incident on July 19, 2022 affecting Provisioning GCP and Google Cloud Platform Google Compute Engine, lasting 9h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2022, 07:54 PM UTC
GCP is experiencing cooling related failures in buildings hosting zone europe-west2-a for region europe-west2. This is causing health reporting and potentially other issues for Clusters hosted in that region.
- identified Jul 20, 2022, 12:18 AM UTC
We are continuing to monitor the status of europe-west2. As of 22:29 UTC, Google stated that they do not have an ETA for mitigation. We will share more information as it becomes available.
- identified Jul 20, 2022, 02:33 AM UTC
As of 02:06 UTC, Google reported that cooling system restoration in europe-west2-a has been completed, and GCP product teams are working on restoring their services. ETA to be determined.
- resolved Jul 20, 2022, 05:01 AM UTC
Google reports the impact to Google Compute Engine resources in europe-west2-a has been resolved as of 03:45 UTC. Please reach out to our support team if you are seeing any issues with your Event Store Cloud clusters in that region.