Kurrent Cloud incident

A high volume of erroneous "memory usage" alerts are currently being generated

Kurrent Cloud experienced a notice incident on November 3, 2022 affecting Console, lasting 44m. The incident has been resolved; the full update timeline is below.

Started: Nov 03, 2022, 06:37 PM UTC
Resolved: Nov 03, 2022, 07:21 PM UTC
Duration: 44m
Detected by Pingoru: Nov 03, 2022, 06:37 PM UTC

Affected components

Console

Update timeline

identified Nov 03, 2022, 06:37 PM UTC

We are investigating an issue where a number of alerts for high memory usage on a cluster have been erroneously generated. If you've seen such an alert in the past hour and a half it is most likely a false alarm. We hope to have this issue resolved soon.
resolved Nov 03, 2022, 07:21 PM UTC

We identified the source of the false memory usage alerts to be due to a change in the cluster management agent. We have reverted the change and the false alerts are in the process of being closed. If you have any alerts that have not cleared, please reach out to our support team.