kuraCloud incident

Login failures in US east

Critical Resolved View vendor source →

kuraCloud experienced a critical incident on July 21, 2020 affecting North America, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2020, 01:45 AM UTC
Resolved
Jul 21, 2020, 05:09 AM UTC
Duration
3h 23m
Detected by Pingoru
Jul 21, 2020, 01:45 AM UTC

Affected components

North America

Update timeline

  1. investigating Jul 21, 2020, 01:45 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 21, 2020, 02:08 AM UTC

    Service has returned to normal and we are monitoring the situation.

  3. investigating Jul 21, 2020, 02:58 AM UTC

    Issues have resurfaced and investigations are on going.

  4. monitoring Jul 21, 2020, 04:05 AM UTC

    Service has returned to normal and we are monitoring the situation.

  5. resolved Jul 21, 2020, 05:09 AM UTC

    This incident has been resolved.