kuraCloud incident

Elevated error rate detected

Major Resolved View vendor source →

kuraCloud experienced a major incident on October 8, 2020 affecting Instance and Europe, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2020, 02:11 PM UTC
Resolved
Oct 08, 2020, 02:31 PM UTC
Duration
20m
Detected by Pingoru
Oct 08, 2020, 02:11 PM UTC

Affected components

InstanceEurope

Update timeline

  1. investigating Oct 08, 2020, 02:11 PM UTC

    A higher than usual level of errors has been detected. We are currently looking into the situation.

  2. identified Oct 08, 2020, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2020, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2020, 02:31 PM UTC

    This incident has been resolved.