kuraCloud incident

Elevated error rate detected

Minor Resolved View vendor source →

kuraCloud experienced a minor incident on November 22, 2020 affecting Instance and Europe, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2020, 04:51 PM UTC
Resolved
Nov 22, 2020, 07:48 PM UTC
Duration
2h 56m
Detected by Pingoru
Nov 22, 2020, 04:51 PM UTC

Affected components

InstanceEurope

Update timeline

  1. investigating Nov 22, 2020, 04:51 PM UTC

    We are currently investigating this issue.

  2. identified Nov 22, 2020, 05:32 PM UTC

    An issue with an upstream provider has been identified and we are awaiting a fix.

  3. monitoring Nov 22, 2020, 05:45 PM UTC

    A workaround has been implemented and we are monitoring the results.

  4. resolved Nov 22, 2020, 07:48 PM UTC

    This incident has been resolved.