kuraCloud incident

Elevated error rate detected

Major Resolved View vendor source →

kuraCloud experienced a major incident on November 25, 2020 affecting Accounts and Global, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 09:24 PM UTC
Resolved
Nov 26, 2020, 01:27 AM UTC
Duration
4h 3m
Detected by Pingoru
Nov 25, 2020, 09:24 PM UTC

Affected components

AccountsGlobal

Update timeline

  1. investigating Nov 25, 2020, 09:24 PM UTC

    We are currently investigating this issue.

  2. identified Nov 25, 2020, 10:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 25, 2020, 10:30 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 25, 2020, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 26, 2020, 01:27 AM UTC

    This incident has been resolved.