kuraCloud incident

Elevated Error Rate

Minor Resolved View vendor source →

kuraCloud experienced a minor incident on January 15, 2023 affecting Instance and North America and 1 more component, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2023, 11:39 PM UTC
Resolved
Jan 16, 2023, 02:33 AM UTC
Duration
2h 54m
Detected by Pingoru
Jan 15, 2023, 11:39 PM UTC

Affected components

InstanceNorth AmericaSouth AmericaEuropeAustralia

Update timeline

  1. identified Jan 15, 2023, 11:39 PM UTC

    We are currently experiencing an elevated error rate causing performance issues for Lt, particularly when viewing student progress. We have identified the cause and are working on rolling out a fix.

  2. monitoring Jan 16, 2023, 12:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2023, 02:33 AM UTC

    This incident has been resolved.