kuraCloud incident

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Major Resolved View vendor source →

kuraCloud experienced a major incident on April 6, 2023 affecting Accounts and Global, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 03:38 AM UTC
Resolved
Apr 06, 2023, 04:07 AM UTC
Duration
28m
Detected by Pingoru
Apr 06, 2023, 03:38 AM UTC

Affected components

AccountsGlobal

Update timeline

  1. investigating Apr 06, 2023, 03:38 AM UTC

    We are investigating an error with account logins where new logins are not being processed. Existing logged in users are unaffected.

  2. monitoring Apr 06, 2023, 03:40 AM UTC

    A fix has been implemented and we are are monitoring the results

  3. resolved Apr 06, 2023, 04:07 AM UTC

    This incident has been resolved.