Kudos incident

Tango Integration Redemptions

Minor Resolved View vendor source →

Kudos experienced a minor incident on August 25, 2025 affecting Kudos Service and Kudos Integrations, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 06:26 PM UTC
Resolved
Aug 25, 2025, 09:34 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 25, 2025, 06:26 PM UTC

Affected components

Kudos ServiceKudos Integrations

Update timeline

  1. identified Aug 25, 2025, 06:26 PM UTC

    Please be advised that our Tango provider for rewards is currently experiencing an issue fulfilling orders. We will provide an update when possible.

  2. monitoring Aug 25, 2025, 08:24 PM UTC

    Tango has indicated that the processing issue on their end has been resolved. We will continue to monitor for any further issues for the next hour.

  3. resolved Aug 25, 2025, 09:34 PM UTC

    This incident has been resolved.