Kraken.io Image Optimizer incident

API and Web Interface issues

Major Resolved View vendor source →

Kraken.io Image Optimizer experienced a major incident on March 31, 2014, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2014, 09:24 PM UTC
Resolved
Mar 31, 2014, 10:01 PM UTC
Duration
37m
Detected by Pingoru
Mar 31, 2014, 09:24 PM UTC

Update timeline

  1. investigating Mar 31, 2014, 09:24 PM UTC

    We're experiencing a networking issue with API and Web Interface machines.

  2. identified Mar 31, 2014, 09:38 PM UTC

    Contacted our hosting provider. They have a power malfunction and are currently working on resolving the issue.

  3. resolved Mar 31, 2014, 10:01 PM UTC

    All issues are now resolved. Sorry for the inconvenience.