Kraken.io Image Optimizer incident

Web Interface PRO not responding

Critical Resolved View vendor source →

Kraken.io Image Optimizer experienced a critical incident on November 8, 2018 affecting Kraken.io Web Interface, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2018, 07:44 AM UTC
Resolved
Nov 08, 2018, 08:10 AM UTC
Duration
25m
Detected by Pingoru
Nov 08, 2018, 07:44 AM UTC

Affected components

Kraken.io Web Interface

Update timeline

  1. investigating Nov 08, 2018, 07:44 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 08, 2018, 08:10 AM UTC

    An internal component unexpectedly locked up and disconnected the service from load balancing. Normal service has been restored. Kraken.io API services have not been affected.