Kraken.io Image Optimizer incident

API - Degraded Performance

Major Resolved View vendor source →

Kraken.io Image Optimizer experienced a major incident on November 15, 2019 affecting Kraken.io API and Kraken.io Web Interface, lasting 12h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2019, 02:29 PM UTC
Resolved
Nov 16, 2019, 02:45 AM UTC
Duration
12h 15m
Detected by Pingoru
Nov 15, 2019, 02:29 PM UTC

Affected components

Kraken.io APIKraken.io Web Interface

Update timeline

  1. investigating Nov 15, 2019, 02:29 PM UTC

    Due to unusually high demand, our cluster's performance has been degraded, with some requests failing. We are in the process of provisioning new machines which should be completed within the next two hours.

  2. investigating Nov 15, 2019, 10:22 PM UTC

    Everything is running normally once again. We are continuing to monitor the situation and will publish a postmortem in the next 24 hours.

  3. resolved Nov 16, 2019, 02:45 AM UTC

    This incident has been resolved.