Kraken.io Image Optimizer incident

Elevated API Errors

Critical Resolved View vendor source →

Kraken.io Image Optimizer experienced a critical incident on November 5, 2022 affecting Kraken.io API and Kraken.io Web Interface and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2022, 07:29 PM UTC
Resolved
Nov 05, 2022, 08:33 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 05, 2022, 07:29 PM UTC

Affected components

Kraken.io APIKraken.io Web InterfaceKraken.io Callback ServiceKraken.io Homepage

Update timeline

  1. investigating Nov 05, 2022, 07:29 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Nov 05, 2022, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 05, 2022, 07:52 PM UTC

    We have resolved the issue and implemented a fix. Back to optimizing images.

  4. resolved Nov 05, 2022, 08:33 PM UTC

    This incident has been resolved.