Kraken.io Image Optimizer incident

Emergency maintenance - Server downtime to be expected

Critical Resolved View vendor source →

Kraken.io Image Optimizer experienced a critical incident on November 8, 2019 affecting Kraken.io API and Kraken.io Web Interface and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2019, 09:29 AM UTC
Resolved
Nov 08, 2019, 10:09 AM UTC
Duration
40m
Detected by Pingoru
Nov 08, 2019, 09:29 AM UTC

Affected components

Kraken.io APIKraken.io Web InterfaceKraken.io StorageKraken.io Homepage

Update timeline

  1. investigating Nov 08, 2019, 09:29 AM UTC

    We are currently investigating.

  2. investigating Nov 08, 2019, 09:34 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 08, 2019, 09:54 AM UTC

    Internal DNS failure caused an outage.

  4. monitoring Nov 08, 2019, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 08, 2019, 10:09 AM UTC

    This incident has been resolved.