Kraken.io Image Optimizer incident

API back up

Notice Resolved View vendor source →

Kraken.io Image Optimizer experienced a notice incident on November 20, 2019 affecting Kraken.io API, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2019, 04:40 PM UTC
Resolved
Nov 20, 2019, 06:50 PM UTC
Duration
2h 9m
Detected by Pingoru
Nov 20, 2019, 04:40 PM UTC

Affected components

Kraken.io API

Update timeline

  1. investigating Nov 20, 2019, 04:40 PM UTC

    We're back to fixing a failed deployment.

  2. investigating Nov 20, 2019, 04:50 PM UTC

    Update 1: resolved an issue on the storage servers, where NodeJS was locked down on incompatible version during deployment, which broke actual storage in file system for things using our short-term storage

  3. identified Nov 20, 2019, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 20, 2019, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 20, 2019, 06:19 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Nov 20, 2019, 06:19 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Nov 20, 2019, 06:50 PM UTC

    This incident has been resolved.