Koyeb incident

Reconciliation delays for custom domains

Minor Resolved

Koyeb experienced a minor incident on July 21, 2026 affecting Asia–Pacific - APAC (Tokyo - TYO) and Europe (Frankfurt - FRA) and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 09:30 AM UTC
Resolved
Jul 21, 2026, 11:29 AM UTC
Duration
1h 59m
Detected by Pingoru
Jul 21, 2026, 09:30 AM UTC

Affected components

Asia–Pacific - APAC (Tokyo - TYO)Europe (Frankfurt - FRA)Asia–Pacific - APAC (Singapore - SIN)Europe (Paris - PAR)North America (San Francisco - SFO)

Update timeline

  1. investigating Jul 21, 2026, 09:30 AM UTC

    We had an issue where redeploying a service using a custom domain would result in the domain returning 404\. Existing deployments were unaffected

  2. resolved Jul 21, 2026, 11:29 AM UTC

    This incident has been resolved. The root cause is still unclear, we are investigataing.