koppla experienced a minor incident on July 16, 2026 affecting Web and App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:42 AM UTC
Status: Investigating We are currently investigating the cause of the problem. Affected components App (Partial outage) Web (Partial outage)
- identified Jul 16, 2026, 09:00 AM UTC
Status: Identified We are currently experiencing an outage with our third-party authentication and authorization provider, WorkOS. We are in contact with their team and are actively monitoring the situation. We will provide updates as more information becomes available. Affected components App (Partial outage) Web (Partial outage)
- identified Jul 16, 2026, 10:07 AM UTC
Status: Identified We have identified the cause of the issue and are currently awaiting a resolution from WorkOS. We will provide another update as soon as we have more information or the issue has been resolved. Affected components App (Partial outage) Web (Partial outage)
- monitoring Jul 16, 2026, 10:17 AM UTC
Status: Monitoring Our third party provider implemented a fix and are seeing error rates decrease. Affected components App (Degraded performance) Web (Degraded performance)
- monitoring Jul 16, 2026, 10:41 AM UTC
Status: Monitoring A fix was released and we are now monitoring our systems to ensure the issue is resolved. Affected components App (Operational) Web (Operational)
- resolved Jul 16, 2026, 10:51 AM UTC
Status: Resolved All systems operational Affected components App (Operational) Web (Operational)